Customer Support/Frequently Asked Questions

CUSTOMER SERVICE

How do I reach Customer Service?

Can Customer Service help me select products?

ABOUT THE PRODUCTS

How good is the quality of the prints?

What sizes do your prints come in?

What is the difference between Heavy Archival Paper and Canvas?

How do pricing and sizing compare to art galleries/frame shops?

Do you offer framing?

Do you offer custom work?

Are limited editions available?

SHIPPING RATES & TIMES

Shipping Rates & Times

How long does it take to process an order?

Are multiple items shipped together or separately?

RETURNS & CANCELLATIONS

What is ArteHouse’s Return, Cancellation and Guarantee policy?

What happens if a replacement item is out of stock?

Can an order be cancelled before it is shipped?

ORDERING AND SALES TERMS

How do I place an order?

Can I check my order status?

How can I pay for my order?

Do you use a secure server?

What are your Terms of Sale?

ABOUT ARTEHOUSE

About ArteHouse

What is our privacy policy?